CyberGrandpaCyberGrandpa

Privacy Policy

Last Updated: December 2024

1. Introduction

CyberGrandpa ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website, browser extension, and services.

Our commitment: We don't sell your data. Ever.

2. What We Collect

  • Account information: Email address, name (if provided)
  • Payment information: Processed by Stripe—we never store your card details
  • Usage data: Pages visited, features used (anonymized and aggregated)
  • Support communications: Messages you send us
  • Newsletter subscriptions: Email address and preferences

What we DON'T collect: Your browsing history from our browser extension. It processes everything locally on your device.

3. Browser Extension Privacy

  • Our extension processes URLs locally on your device
  • We don't track what sites you visit
  • Blocklist updates are downloaded, not streamed
  • Premium features (code scanning) also run locally

4. How We Use Your Data

  • Provide services you requested
  • Process payments
  • Send transactional emails
  • Improve our services (using aggregated, anonymous data)
  • Send newsletters (only if you subscribed)

5. Data Sharing

  • Payment processors: Stripe (for payment processing)
  • Email services: For newsletters and transactional emails

We never sell or rent your personal data to third parties.

6. Data Retention

  • Account data: Kept while your account is active
  • Deleted accounts: Data removed within 30 days
  • Support tickets: Kept for 2 years
  • Payment records: Kept as required by law

7. Your Rights

You have the right to:

  • Access your data
  • Correct your data
  • Delete your data
  • Export your data
  • Withdraw consent

To exercise these rights, email: [email protected]

8. Security

  • All data is encrypted in transit (HTTPS) and at rest
  • We conduct regular security reviews
  • Access to personal data is limited to essential personnel

9. Cookies

  • We use essential cookies only (session management, preferences)
  • No third-party tracking cookies
  • No advertising cookies

10. Changes to This Policy

We may update this policy from time to time. We'll notify you of material changes via email or a prominent notice on our website.

11. Contact

For privacy questions, contact: [email protected]