Terms of Service

1. Agreement

By using CyberGrandpa's website, browser extension, or services, you agree to these Terms of Service. If you don't agree, please don't use our services.

2. Services Description

CyberGrandpa provides:

• Browser extension (free and premium tiers)
• Educational content (articles, guides, tutorials)
• Security services (checkups, malware removal guidance, audits)
• Subscription plans (Free, Guardian, Protector)

3. Account Terms

• You must provide accurate information when creating an account
• One account per person
• You're responsible for your account security
• You must be 18+ (or legal adult in your jurisdiction)

4. Payments & Billing

• Subscriptions: Billed monthly or annually as selected
• One-time services: Payment due at booking
• Refunds: 14-day money-back guarantee for subscriptions; case-by-case for services
• Price changes: 30-day notice; existing subscriptions grandfathered

5. Token ($CYGP) Terms

• $CYGP is a utility token for discounts and platform benefits
• It is NOT a security or investment product
• We make no guarantees about token value
• Benefits require wallet connection and token verification
• Purchase and hold at your own risk

6. Acceptable Use

You agree NOT to:

• Use our services for illegal purposes
• Attempt to hack or abuse our systems
• Share account access with others
• Resell our services without permission
• Interfere with other users' access

7. Service Limitations

• We provide guidance, not guarantees
• Security checkups identify issues but don't fix everything
• We're not liable for third-party actions (hackers, scammers)
• Emergency support is best-effort, not guaranteed response time

8. Intellectual Property

• Our content, design, and code are our property
• You may not copy or redistribute without permission
• You own your data
• Open source components retain their respective licenses

9. Disclaimers

• Services are provided "as is"
• We don't warrant complete protection from all threats
• Security is never 100%—we improve your odds
• We're not responsible for decisions made based on our content

10. Limitation of Liability

To the maximum extent permitted by law, CyberGrandpa's liability is limited to the amount you paid us in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages.

11. Termination

• You can cancel your account anytime
• We can terminate accounts that violate these terms
• Upon termination, your data will be handled per our Privacy Policy

12. Governing Law

These terms are governed by applicable law. Any disputes will be resolved through good-faith negotiation first, then binding arbitration if necessary.

13. Changes

We may update these terms. Material changes will be communicated 30 days in advance via email or prominent website notice.

14. Contact

For questions about these terms, contact: [email protected]